Applications Analyst
Employment type: Full time, Permanent
Hours per week: 38
Remuneration: Band 6 salary from $104,133.36 per annum plus superannuation and a fortnightly RDO
Location: Werribee based with potential for a hybrid work arrangement
About the role
As a member of the Business Systems team, this position is required to provide operational support, administration
and continuous improvement of Council's business applications and associated systems to ensure reliable,
effective and efficient service delivery across the organisation.
Reporting to the Technical Lead - Applications, you will work closely with business users, vendors and technical
teams to support a diverse portfolio of enterprise applications. You will play a key role in maintaining system
performance, resolving incidents, supporting enhancements and identifying opportunities to improve business
processes and application functionality.
This role involves application administration, troubleshooting, testing, system enhancements and stakeholder
support, while contributing to the ongoing optimisation and integration of Council's enterprise systems. You will also
support project initiatives, system upgrades and continuous improvement activities that enhance the efficiency and
effectiveness of services delivered across Council.
Utilising your technical expertise, problem-solving skills and customer-focused approach will be pivotal to your
success as you help maintain and improve the business systems relied upon by teams across Wyndham City.
What your day will look like
• Supporting and administering Council's business applications and associated systems to ensure reliable
and effective service delivery.
• Investigating, analysing and resolving application incidents, system issues and service requests in a timely
and professional manner.
• Working with stakeholders, vendors and technical teams to support system enhancements, integrations
and continuous improvement initiatives.
• Contributing to system testing, implementation, upgrade and transition activities for new and enhanced
application functionality.
• Developing system documentation, user guidance materials and knowledge resources while providing
support and training to business users.
What you will bring
• Degree or diploma qualification in Information Technology, or substantial equivalent experience supporting
enterprise applications.
• Experience working with the TechnologyOne CiA platform is highly desirable, including knowledge of
system functionality, configuration and application support activities.
• Demonstrated experience supporting enterprise or business application systems within a complex
organisational environment.
• Substantial experience in application support, systems administration, incident management and system
enhancement activities.
Wyndham City 1• Well-developed analytical and problem-solving skills, including the ability to investigate and resolve
application and system-related issues.
• Sound knowledge of Microsoft Windows environments, Microsoft SQL Server and associated business
systems technologies, coupled with strong stakeholder engagement and communication skills.
If you progress past the interview stage, you may be required to complete pre-employment screening, which may
include police checks, a medical, qualification verification, and an Australian work rights check.
Why join Wyndham
We are one of Australia’s fastest growing and most diverse cities.
By 2040, we will have more than 500,000 residents and our people are hard at work designing the precincts,
building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared.
Look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of
purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make
Wyndham City a great place to belong.
Our people are our most valued asset. We are focused on building a culture that empowers every person to do
their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that
celebrates a diverse workforce.
How to apply
link.
Please apply online by submitting your resume and cover letter outlining your suitability for the role via the provided
Applications close at 11:59PM on Wednesday, 26 August 2026.
If you have further role-specific questions, please contact Tania Musoko, Coordinator Business Systems on 03
9742 8187.
Wyndham City Council is committed to providing a recruitment experience that is fair, inclusive, and accessible. If
you have specific accessibility needs or general recruitment enquiries, please contact our Careers team via
[email protected] or 03 9394 6860.
Current Wyndham employees who accept a permanent or temporary role of 12 months or more must relinquish
any existing casual position with Council, regardless of whether the new role is full-time or part-time. Additionally,
employees cannot be absent from their substantive position for more than 24 months. If this occurs, they may be
required to relinquish or return to their substantive role.
Child Safe Organisation
Wyndham City Council has zero tolerance to any form of child abuse and is committed to the safety, wellbeing and
empowerment of children. We create and maintain a child safe organisation which is embedded in the everyday
thinking and practice of all employees, volunteers and contractors. Additionally, we are committed to fostering a
culture of safety within the Council, which includes the inclusion and empowerment of Aboriginal children, their
families, and communities. Our recruitment practices reflect this.
Wyndham City 2Diversity and Inclusion
At Wyndham City Council we value workforce diversity and inclusion and embrace individual uniqueness. We value
diverse life experiences and the perspectives of our people, while providing high-quality services to all members of
our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexuality.
Wyndham has one of the largest Aboriginal and Torres Strait Islander communities in the Western Region, with a
rich and diverse history. We are committed to providing positive employment opportunities for Aboriginal and
Torres Strait Islander people and welcome applications from candidates of Aboriginal and Torres Strait Islander
background. To read more about Wyndham City’s Innovate Reconciliation Action Plan, please visit our website.
