Divisional Officer - Division 13

• Fixed Term Part Time/20 Hours per week
• Salary: From $86,611 (pro rata) plus Superannuation
• Position Brief - Divisional Officer

Join a high-performing team supporting community outcomes and local priorities.

Position Summary

Are you organised, customer-focused and looking for a flexible part-time role that makes a real difference in the community?

We are seeking a proactive and adaptable Divisional Officer to support Cr Josh Martin. Working as part of a high-performing team, you will provide day-to-day administrative, operational and community-focused support that helps deliver local priorities and responsive service to residents.

This role works alongside dedicated communications, engagement and office management professionals, providing generalist support across a broad range of divisional activities and helping to ensure responsive, high-quality service to the community.

The position is offered on a part-time basis of up to 20 hours per week, ideally worked across four or five days. Flexible start and finish times are available to support candidates balancing family, study or other commitments, while meeting the needs of the role.

About Division 13

Division 13 is represented by Cr Josh Martin and includes Palm Beach, Burleigh Heads, and parts of Elanora and Tallebudgera. Home to some of the Gold Coast's most well-known coastal communities, the division combines residential neighbourhoods, environmental assets, local businesses and community organisations, providing a varied and engaging local government environment.

About Cr Josh Martin

Cr Josh Martin was elected to the City of Gold Coast in 2024 and proudly represents the community of Division 13. A lifelong Gold Coast local raising his family in Palm Beach, Cr Martin is passionate about enhancing the liveability of the Southern Gold Coast and delivering practical outcomes for residents.

Prior to his election, he held leadership roles across the event management, tourism and arts sectors, bringing strong business acumen, community insight and a collaborative approach to local government. He currently serves as Deputy Chairperson of both the Governance, Administration and Finance Committee and the Transport and Infrastructure Committee and is Deputy Chairperson of the World Surfing Reserve Local Stewardship Advisory Committee.

Key Responsibilities

• Provide day-to-day administrative and operational support to the Divisional Office.
• Assist in responding to community enquiries and concerns by coordinating information, follow-up actions and communication with relevant Council officers.
• Support the coordination of meetings, events, briefings and local projects.
• Maintain records, registers, tracking systems and office documentation.
• Assist with diary management, inbox monitoring and workflow coordination.
• Liaise professionally with residents, businesses, community groups and internal stakeholders.
• Support procurement, finance and general office administration activities.
• Contribute to a collaborative, customer-focused and high-performing team environment.

Skills and Experience

• Experience in an administrative, customer service or office support role.
• Strong organisational skills and the ability to manage competing priorities.
• Excellent written and verbal communication skills.
• Ability to build positive relationships with a wide range of stakeholders.
• A proactive, adaptable and solutions-focused approach to work.
• Strong proficiency in Microsoft Office applications including Outlook, Word, Excel and Teams.
• Experience working within a Councillor's office, elected representative environment, or supporting senior leaders in a complex organisation is highly desirable.

Qualifications

• Certificate IV in Business Administration (desirable) or equivalent knowledge and experience.
• Current Class C Driver Licence.

Be part of shaping the Gold Coast’s future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:

• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours 

• Personal and professional development courses

• Access to 350+ fitness facilities through Fitness Passport

• 4 free confidential counselling sessions a year for you or an immediate family member
• 1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community.

How to apply
To submit your application, please click apply now and complete the application form. You will be required to upload your resume and a cover letter (no more than two pages) outlining how your skills, experience and personal attributes will enable you to be successful in this role. Please note that you may also be asked to provide relevant qualifications, where applicable.

Contact Person Anneliisa Tonisson

Contact Email [email protected]

Closing Date Thursday 6 August 2026 /11:59pm AEDT  

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

We’re committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We welcome applications from people of all backgrounds, experiences and identities, and encourage candidates to discuss any support or adjustments they may need throughout the recruitment process.