Business Support Officer - Water, Waste and Sustainability

Applications for this position are open until a suitable pool of candidates is received. This means the vacancy may close without notice. If you are interested in this position, we highly recommend you apply as soon as possible.

Together, we're working to build a vibrant and sustainable regional city... and we would love for you to join us.

In the heart of the Goldfields, Kalgoorlie-Boulder is a modern and thriving city that embodies the true spirit of a regional community. Located approximately 600 kilometres east of Perth, more than 30,000 people call the city home and enjoy the amenities and facilities of a metropolitan city, with the lifestyle benefits that come from living in a place where nature and adventure are on your doorstep.

With new leadership, dedicated staff and a supportive Council, the City is working towards the vision of being a sustainable regional city of the future.

We are dedicated to working together to achieve the best possible outcomes and are guided by our intention to:

• Be a clean and green city
• Be a place people call home
• Have facilities and services for everyone
• Encourage and support economic development and diversification
• Be a quality employer.

About the role

This position is responsible for high quality administrative and project supporting particular to the Water Waste and Sustainability Services Team.

Salary package starting at $72,231.05

Duties

Key responsibilities include:

• Deliver work that meets the City’s WHS, financial, service level and timeliness expectations.
• Provide timely administrative support to the Water, Waste & Sustainability team.
• Process and manage all customer requests and complaints within required timeframes.
• Maintain 100% compliance with departmental policies, procedures and guidelines.
• Ensure all data is entered accurately.

Who we are Looking for:

• To be considered for this position, you will need:
• Strong administrative, planning and organisational skills, with the ability to manage multiple projects and meet deadlines.
• Proficient in Microsoft Office applications.
• Relevant qualification in Customer Service, Office Administration or related field, or demonstrated equivalent experience.
• Well‑developed time management skills.
• Proven ability to work both independently and as part of a team, using initiative, problem‑solving skills and a commitment to process improvement.
• Current satisfactory National Police Clearance.

Values

Accountability - We take ownership of our actions and outcomes, delivering on our commitments. 

Collaboration - We work together with respect and shared purpose to achieve common goals. 

Teamwork - We support one another, celebrate collective success and grow stronger together. 

Respect - We treat others with dignity, value diverse perspectives and build inclusive relationships. 

Integrity - We act with honesty, fairness and ethical responsibility in all we do. 

Transparency - We communicate openly, share information freely and foster trust. 

Excellence - We pursue high standards, continuous improvement and impactful results. 

Benefits

We provide employees with generous employment conditions/benefits, including:

• Salary sacrificing
• Flexible Working Arrangements
• A host of health and well-being initiatives, including the Employee Assistance Program
• Generous Superannuation contributions with the City matching up to 3% voluntary additional contributions
• Training and development opportunities
• Free Parking
• Subsidised gym/leisure centre membership (at the nearby Goldfields Oasis)
• $300 annual reimbursement for attendance at, or use of, City owned facilities
• Rebated childcare offered
• We are an Equal Employment Opportunity employer, meaning all applicants are treated fairly and respectfully and have equal access to the opportunities available.